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AI

Agent Ally

An AI assistant built around a real job, not a chat box

The challenge

Generic chat assistants did not know the business rules, so answers had to be checked and rewritten every time.

The idea

Ground the assistant in the organisation's own knowledge and workflows so its output is usable without rewriting.

The solution

A knowledge-grounded assistant with source citation, workflow-aware actions, versioned prompts and a record of every suggestion it made.

Technology delivered

Technology delivered: assistant output grounded in the organisation's own knowledge base.

What this demonstrates

  • Knowledge-grounded AI
  • Workflow-aware assistants
  • Explainable output

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